Client reviews — page 19 of 24

“with 24Hr Trading Academy months of emails unanswered then the firm leaned on the regulator and 13100 pounds came out. knew the price beforehand 1900 plus costs every update i had to chase”

Reply from the firm

Micaela Stefani

Partner · Forex and CFD brokers

You had to chase the updates, and you should not have. You are right, and the missing star is deserved.

“Harbourline Credit blocked my tokens. Some shady outfits offered to buy them off me at a 40 percent discount. I refused and turned to this firm. After the class action in Dublin, a settlement was signed. The money was repaid in full, all €58 thousand and change. I’m taking off one star because the lawyer kept getting my surname wrong in the letters.”

“The company Maxigrid is pure fraud!! They promised the earth on the Dualix and AGM Markets platforms, and then blocked the account, 12,050 euros. I turned to this firm. The lawyer Micaela Stefani said there were no guarantees at all, but we'd try through the court in Cyprus. The case dragged on a long time. Yesterday the money arrived on my card, 10,550 euros!! I'm crying with joy, thank you!!”

“The result is there: €13 thousand odd came back. Still, I want to say how it went. I was defrauded on the Vexalon platform, and the firm 'Carrara e Associati' saw to it that personal bankruptcy proceedings were opened against that company's director through the regulator; the insolvency administrator then distributed the money among the victims. Four for the waiting, and for the weeks when I rang from Gdańsk and the phone just kept ringing.”

“I don’t understand a thing about crypto: it was my son who wrote to the firm, I only signed where they pointed. There was 15 thousand dollars in that Marnix Trade. Half a year later 9 thousand came back, by which time I had stopped asking. Thank you to whoever had the patience for those hackers.”

“I am 74, I live in Valencia, and this is the first review of my life: I am dictating it to my daughter, who is typing. For almost three years the company Alvora Capital would not release my payout, it kept talking about 'suspicious transfers' — while it was the company itself that had proceedings open with the regulator. The lawyers proved that those transfers were perfectly ordinary tax payments made by the company, and that this had been established before the freeze was even imposed. That piece of nonsense angered me more than the loss itself. When payouts resumed, Ms Dorigo insisted on seeing the list line by line, and my confirmed request was on it. In May 29,900 euros arrived. Until today only my daughter knew. I am writing so as to stop keeping quiet at last.”

“We filed the documents for the German EdW scheme regarding FXdirekt Bank through you in June. I was refunded 20,000 euros, the maximum the fund allows, but my mother's share was denied, because there were some bonuses credited by the broker in there, which the fund doesn't cover at all!! Why didn't the lawyer say right away about this 20,000 cap and the bonuses? We wasted time filling out the papers. But I got my money into my bank account yesterday, thank you Ms Vinci for the work.”

Reply from the firm

Giovanna Vinci

Partner · Investor compensation funds

Dear Mrs Bellini, the cap and the exclusion of bonuses should have been in the first letter, not surfaced mid-file. Your mother's claim was rejected for a reason visible from the start, and that is our mistake. The bonus check is now done before the file is opened.

“The Zenith Yield platform turned out to be an empty shell; the director had run up debts and gone bankrupt. The lawyers tracked down his hidden assets through the court-appointed administrator. About 23 thousand pounds came back. I’m very grateful for the work, even though the weather in Edinburgh was dreadful the whole time.”

“I never thought I'd get into such a mess with Ashcombe Prop. They froze my savings, almost 60 thousand euros. They offered me some strange discounted tokens instead of real money. These lawyers said right away not to agree to the platform's terms. They organised a class action in London. In the end a settlement was signed and I was paid everything down to the cent! They worked like gods, though at first I didn't believe it, because there are a lot of fakes online.”