Client reviews — page 20 of 23

“Oh, my dears, I am old and I still do not understand where that money went. My husband died two years ago and I, foolish woman, listened to a voice on the telephone and paid everything over to this Vistula Capital. Yesterday my neighbour helped me dial the firm's number. Such a courteous young man, Brandani I think, let me talk right to the end without interrupting once. He said that this fraudulent director is going through insolvency proceedings at this very moment and that a claim can be lodged with the person administering them. I have not signed anything yet, I need to sleep on it. But at least nobody raised their voice at an old woman, and that has become a rare thing. Tomorrow I shall ask my grandson to send them the papers.”

“A fine landed on the broker, with an order to compensate the clients it had harmed. Carrara e Associati drew up the claim on time, the money arrived on schedule.”

“The broker blocked the withdrawal, without any explanation. I work night shifts at the car plant, I couldn't call during the day – the Carrara lawyers handled everything by email. After a month it was all over, the money in my account. Thank you.”

“BitGrail stole my Ether. The insolvency estate is a joke, some pennies. The firm promised to pull everything out, but the segregated assets they returned in full, while the rest of the balance they credited in pennies. All in all I got about half of my 35k euros. Well, at least something, honestly I thought it would be zero altogether.”

“They unfroze my 15k at Fjordera. thnaks. took a bit long bt ok.”

“In Finland nobody talks about money, so only the lawyers knew about the frozen 16,800 euros. The Fondo Nazionale di Garanzia forms were scarier than the loss itself - they filled in everything. I cook lunch for three hundred schoolchildren and I spot order right away: here it was there. The money arrived yesterday, that's why I'm writing.”

“The DEX protocol was hacked, the DAO voted to return only part of the funds to the victims... Don't believe that a community vote replaces a court. We filed the claim with Carrara e Associati.”

“To this day I don't understand why it happened this way... The FSCS only raised the limit to £85,000 in April 2019, but my case with the broker OakmontFX fell under the old rules! I was only paid back 50 thousand pounds, though there was almost 70. The firm's lawyers did everything by the book, I have no complaints about them, the papers were filled in clearly. But this timing - it's just some cruel joke of fate. I wrote an appeal to the ombudsman, spent another half year on it, and at the same time we were renovating the bedroom and I was living out of boxes, nerves at the edge. A very bitter aftertaste remained, even though part of the money is home.”

“honestly at first i didn't believe it would work. the broker maxigrid blocked the account with seventeen thousand euros on it. the lawyers forced them through cysec to give the money back in three weeks. the company is fine they gave no guarantees but they did it. now i'll buy presents for the grandkids.”