Client reviews — page 23 of 24

“They told me straight away where to go: to sue in Veneto, because that is where the gang was rounded up. My pension money had gone to people who rang from the Balkans and spoke better Italian than I do. They expected more from the auction of the confiscated cars; in the end it came to €9 thousand and change instead of twenty thousand. Not much, I know. But nobody had promised me anything in advance, and that counts for something with me. My thanks to Ms Falconi, who put up with every one of my phone calls: I am an old railway conductor and I am hopeless with these computers.”

“Well... what can I say. Long. Very long. I waited almost half a year for the payout from this broker. When CySEC started the licence suspension process, I thought it would be faster. The sum isn't big, 8,533 euros, but for me it was the money for repairing the roof. Your guys helped with the documents, that's true, I definitely wouldn't have managed those forms on my own. But you could have kept me informed about the status faster. Thanks for getting it back, now the roof finally doesn't leak.”

“The equivalent of 85,000 euros was stolen from my wallet. The scammers moved it to an exchange. The lawyers at Carrara e Associati acted fast and got the assets frozen through the court right on the exchange. They were honest from the start that not everything could be recovered, in the end I got back 64,000 euros. For such a dirty case, a superb result. Thank you for the professionalism.”

“They unfroze my 21k at Trivane Group. thnaks. took a bit long bt ok.”

“FSCS paid back my £35,304, so yes, happy. In the Alpari UK collapse the worst part was the paperwork: dates, statements, confirmations I no longer had. The lawyers gave me a precise list and handled the rest. Do not put it off, deadlines count.”

“Third year... a bit over 42 thousand euros, and still nothing. The criminal case grinds on, I am a civil party, the assets are under seizure and nobody can tell me when it ends. The lawyers always answer and have never promised me a date — that is the only reason I am not writing two stars. But three years are three years.”

Reply from the firm

Greta Merlini

Lawyer · Asset recovery in criminal proceedings

We cannot give you a date because it does not depend on us, and inventing one would be worse than silence. What we can tell you: the seizure is holding, your claim is registered and ranks ahead, and while that is true the delay costs you nothing. The next hearing is listed and the date is in the file.

“Through the court less came back than was lost. But at least something. Thank you, Tancredi.”

“the fscs paid out 39,300 pounds. it was a nightmare with that alpari uk. My grandson helped find these lawyers because i already wanted to hang myself. They filed the form for taking over the claim. The money took a long time on the way but arrived in full in the barclays account. Honestly the service is fine, the lads know their british statutes.”

“When the broker Alpari UK collapsed, I had £42,426 stuck there. It was a huge shock. I turned to this service for advice about the FSCS. They explained that the limit back then was up to £50,000. They helped me fill in all the forms for the UK compensation fund correctly. The money was fully reimbursed through the fund, but the procedure took an awful lot of time. I have no complaints about the firm itself, they work professionally.”

Reply from the firm

Giovanna Vinci

Partner · Investor compensation funds

Unfortunately the fund sets its own timetable. Our part ends when the form is complete and accepted; after that all we can do is chase, and we do.