Client reviews — page 12 of 23

“The money finally arrived, and only then did the tension let go. The prop firm kept the payouts frozen for over a year because of a regulator's lawsuit (long stories aren't my thing).”

“They got my 7000 euros back from topoption fast. CySEC suspended their license and made them pay people back. The money came in three weeks straight to my card. Thank you!!”

“Supposedly an 'additional verification' — that's how the broker explained blocking the withdrawal of €15,600, and those two words alone ate up more than two months without a single detail. Carrara e Associati sent an official request citing the deadlines set by the regulator. Two weeks later the money arrived. I gave the lawyers my word. I keep my word. Happy with the result, though it's a shame that such an obvious matter needed lawyers at all.”

“My Forex Funds froze the account. CFTC regulator lawsuit in America. Freeze on all assets. I thought the 20k was gone. Hired these lawyers. They added me to the case as an injured creditor. Payout recovery started in the summer. Got my money. Dry. Professional. No whining.”

“Marie, translate this nicely for them. They did good work. CrestOption wouldn't give back my 14 thousand euros. The Cyprus regulator forced them. The money came in three weeks. Thank you to the lady who called, very kind.”

“We had already got as far as the divorce papers, my husband and I: the debt run up to keep feeding the Milton Group was eating the house from inside, and how much I handed to the people from the call centre I am ashamed even to write down. The lawyers found proceedings already open before a court in Bavaria against the same organisers. A fund was formed out of what had been confiscated, and 14,500 euros were paid out to me. There was no divorce. I do not know how you thank anyone for a thing like that.”

“Yesterday I reconciled the statement for the third time: 85,000 of the 91,400 pounds from the FSCS have arrived. Ms Vinci, thank you for answering my repeated questions about clauses 6.3 and 9.1 of the contract. I'm ashamed to admit it, but after that broker I check everything — even those who helped me.”

“I work in support for an online shop, so I recognize boilerplate replies from the first line — I write them myself every day, unfortunately. Here there were none. In autumn 2021 a prop firm froze payouts, the regulator opened an investigation, the money was stuck. Carrara e Associati handled the case for a bit over a year. Once a month a status update came: two paragraphs, specifics, zero fluff. I'd give bonuses for letters like that. The money came back in full, but I had to wait longer than I'd have liked — and I've checked the banking app every day ever since, it's a habit now. Communication 10/10, the timeline isn't on them.”

“The bank collapsed, the lawyers handled the claim with the EdW. The payout came in yesterday — that's why I'm writing. Every email answered within a day, with the case number in the subject line. At the clinic I demand this from the staff — here I didn't have to.”